Forrester – Online Community Best Practices

Today, Jeremiah Owyang, web strategist and Senior Analyst at Forrester Research posted his presentation on online community best practices on his blog, Web Strategy by Jeremiah (one of my daily reads).  While looking at this without narration is not nearly as beneficial, the presentation does include some excellent data and advice for any business interested in participating in social media/networking websites.

I’ve embedded the presentation below for your viewing pleasure.

You may wonder why a company like Forrester whose product is essentially their intellectual capital, would allow this to be posted publicly.  As Jeremiah effectively states in the post, “Information can’t be hidden, it simply hasn’t been published online.”

Thanks for sharing; this is good stuff.

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